Privacy Policy – Jilihot Casino

Jilihot Casino, we take your privacy and security seriously. This Privacy Policy is designed to inform you about how we collect, use, protect, and disclose your personal information when you use our services. By accessing or using Jilihot Casino, you agree to the terms outlined in this Privacy Policy.

Information We Collect

To provide you with the best possible gaming experience, we collect the following types of information:

1. Personal Information

When you create an account with Jilihot Casino, we collect personal details such as:

  • Full name
  • Email address
  • Date of birth
  • Phone number
  • Residential address
  • Payment method details (for financial transactions)

This information is required to verify your identity, process payments, and ensure compliance with regulatory requirements.

2. Usage Data

We also collect data related to your interactions with our website and services, including:

  • IP address
  • Device type and browser information
  • Session duration
  • Pages visited on our platform
  • Game preferences and activity history

This helps us understand how you use our platform and improve your experience.

3. Payment Information

For processing deposits and withdrawals, we collect financial data related to your transactions, but please note that we do not store full payment card information. All payment details are handled through secure, third-party payment processors.

How We Use Your Information

The information we collect is used for various purposes, including:

  • Account Management: To create, manage, and personalize your account, ensuring you have a seamless experience.
  • Customer Support: To provide assistance and address any questions or concerns you may have.
  • Transaction Processing: To process payments, withdrawals, and other financial activities.
  • Marketing and Promotions: To send you promotional offers, bonuses, and updates about new games or features. You can opt out of marketing emails at any time.
  • Improvement of Services: To analyze usage data and improve our games, website, and customer service.

How We Protect Your Information

We use the latest security technologies and practices to protect your personal information from unauthorized access, alteration, or destruction. This includes:

  • Encryption: We use SSL encryption to secure your personal and financial data during transmission.
  • Firewalls and Secure Servers: Our systems are equipped with robust firewalls and security measures to prevent unauthorized access.
  • Access Control: Only authorized personnel have access to your personal data, and they are trained to handle it securely.

Sharing Your Information

We respect your privacy and do not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, and providing customer support. These providers are required to protect your information and use it only for the purposes for which we provide it.
  • Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners as part of the business transition.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, personalize content, and analyze website traffic. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may impact your experience on our site.

Your Data Protection Rights

As a user of Jilihot Casino, you have the following rights regarding your personal information:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccuracies in your personal data.
  • Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
  • Right to Restrict Processing: You can request that we limit the processing of your data in certain situations.
  • Right to Object: You can object to the processing of your data for marketing purposes.

To exercise any of these rights, please contact us at [email protected].

Retention of Your Data

We will only retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your account is closed or inactive for a prolonged period, we will securely delete your personal information, unless retention is required for legal or regulatory reasons.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review the policy periodically. Your continued use of Jilihot Casino after any changes to this Privacy Policy indicates your acceptance of those changes.

Contact Us

If you have any questions or concerns about how we handle your personal information, or if you would like to exercise any of your data protection rights, please feel free to contact us at:

  • Email: [email protected]
  • Hotline: +6399 0013 2167
  • Address: Ayala Center, Cebu City, Philippines